Frequently Asked Questions
Everything you need to know about our premium ergonomic home solutions.
How long does shipping take for my order?
Standard shipping typically takes 3 to 7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do Sihoo products come with a warranty?
Yes, all our ergonomic chairs and home office furniture are backed by a comprehensive 3-year warranty covering manufacturing defects and mechanical failures under normal use.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund, provided the item is in its original packaging.
Are the chairs difficult to assemble?
Not at all. Each product includes a detailed instruction manual and a toolkit. Most customers find they can complete the assembly process within 15 to 20 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm or Klarna.
Can I adjust the chair to fit my height?
Yes, Sihoo chairs are designed with multi-dimensional adjustability, including seat height, headrest tilt, and lumbar support to ensure a perfect ergonomic fit for various body types.